Services include but are not limited to review of:

• Resident files

• Affirmative marketing plans

• Tenant selection criteria

• Social service programs

• Income and rent limits

• Utility allowance

• Fees charged

Other services include but are not limited to:

• Review and explain monitoring letters received by State Housing Finance Agencies

• Provide guidance on corrective action and review prior to submission

• Review Previous Participation notices and provide guidance on an appropriate course of action and response

• Review responses to Previous Participation notices prior to submission to TDHCA

• Provide advice on responding to resident complaints and reasonable accommodation requests

• Provide assistance in hiring key compliance personnel, including reviewing applications, drafting interview questions, participating in the interview process

• Review compliance job descriptions and provide advice on employee performance evaluations

• Provide Group or individual training on federal affordable housing programs

• Provide Group or individual training on TDHCA specific compliance requirements