Training on monitoring federal programs:

• How to review resident files and identify ineligible student households and income ineligible households

• Determine if the correct utility allowance is being used, and ensure rents are properly restricted

• Properly identify available unit rule violations

• Eligible basis violations

• Correctly cite the appropriate category of noncompliance, determine the date of noncompliance, and appropriate corrective action

• Instruction on proper completion of IRS form 8823

Review, edit and/or draft:

• Training provided by the State HFA to owners and managers to ensure technical accuracy, inclusion of all required topics and feedback on presentation style

• Manuals or rules provided to owners and managers by the State HFA

• Website content and organization

• Monitoring forms and checklists used by the State HFA to ensure all required elements are covered when monitoring a property

• Form letters used by the State HFA to announce monitoring visits, cite noncompliance and close out reviews

• Job descriptions and performance evaluations of compliance monitoring staff. Provide suggestions on organizational structure and review, edit and/or draft Standard Operating Procedures

Provide ongoing follow up consulting services to answer questions, provide guidance in event of owner disputes, sounds off ideas and provide guidance on program changes.